7. Frequently Asked Questions
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What does it cost?
Marketboomer will charge you (the supplier) a Usage Fee of 2.5% of the value of Best Buy Purchase Orders placed by Jumeirah with you over the system.
There is a once off establishment fee of 2,500 AED to get trained, set up on Marketboomer and connected to the Jumeirah Group.
The Usage Fee charge is detailed in Marketboomer’s Supplier Agreement, which can be found at: www.marketboomer.ae/supplier
You will only ever be charged for Purchase Orders that you accept from customers that you approve in advance.
Will my relationship with Jumeirah change?
No. You will still maintain a direct commercial relationship with Jumeirah. Marketboomer simply helps improve their internal processes in relation to placing orders with you. Marketboomer automates many of the tasks that they would previously have had to do manually (like entering your product codes, standing at a fax machine etc). As such, it is no more than a business tool, just like a fax machine.
Purchase Orders generated by Marketboomer enabled purchasers are sent directly and instantly (via Marketboomer's online supplier solution, ActiveSupplier) from purchasers to their suppliers.
Suppliers can receive Purchase Orders in whatever format they prefer (Fax, Email, Self Collect or via one of a range of electronic formats).
If I don’t have a computer or Internet access can I still participate?
Yes. Marketboomer can support you by loading your catalogue on their systems and sending your Purchase Orders to you by Fax. You should contact Marketboomer soon as possible to get your catalogue online.
Who can participate with Purchasers through Marketboomer?
Purchasers nominate the preferred suppliers they wish to trade with through their Marketboomer application ActivePurchaser. The implementation of Marketboomer within the purchasers business will ensure that their hotels become more compliant to deals negotiated with preferred suppliers and that they conduct their purchasing online via Marketboomer.
As a supplier, is my catalogue information and pricing confidential?
Yes. Your pricing and commercial information is completely private, you can’t see any pricing or turnover information from other suppliers and they can’t see yours. Only those businesses that you choose to provide pricing information to can see your catalogue and pricing. You can manage different pricing structures for different customers.
Who is Marketboomer?
Marketboomer is the leading provider of eProcurement solutions to the Hospitality industry, see their web site for further information: www.marketboomer.com
Click here to see a list of purchases that use Marketboomer to conduct their purchasing
How do I get started?
All the information required to get set up is available at www.marketboomer.ae/supplier
In summary, the key steps are:              
1) Complete and fax the following forms as directed below:
     a) the Jumeirah Preferred Supplier Nomination Form if you have been sent one (fax to +971 4 301 6901)
     b) the Marketboomer Supplier Agreement (fax to +971 8 448 1703)
     c) the Jumeirah
Supplier Registration Form if you are not already a registered Jumeirah Supplier
2) Visit www.marketboomer.ae/jumeirah/supplier/ and submit your catalogue and pricing
(you will be advised when these lists are ready to be quoted on)
3. Contact Marketboomer and schedule a training session on how to use the system
4. Start receiving our Purchase Orders!
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