5. Frequently Asked Questions
What does it cost?
Set up Fee: A once off set-up fee is charged to suppliers when they are first set up on Marketboomer.  This fee will be specified in the 'Supplier Nomination Letter' that your customer sent to you. 
Purchasers determine the mechanism used to charge Supplier's for participation in their Market, two options exist:
Option one – Supplier Merchant Fee: 2.5% of the value of the combined Purchase Orders from customers processed through Marketboomer less Tax (i.e. VAT).
Marketboomer charges Supplier Usage Fees for any order sent to Supplier from any Customer approved by Supplier from any marketplace employing the 2.5% Merchant Fee model.
The Merchant Fee covers the cost of accessing ActiveSupplier and the cost of transmitting Purchase Orders to Suppliers electronically.
Option two – Shared Merchant Fee: Where the Purchaser specifies what proportion of the above Merchant Fee will be charged to Supplier.  Purchasers who apply a Shared Merchant Fee will specify in writing what the Suppliers fee is to the supplier.
Note: Suppliers will only incur Merchant Fees for the receipt of Purchase Orders from customers they have approved to trade with them via the system in advance.
The Merchant Fee charge is detailed in Marketboomer's Supplier Agreement

Will my relationship with my Customer change?
No. You will still maintain a direct commercial relationship with your Customer. Marketboomer simply helps improve their internal processes in relation to placing orders with you. Marketboomer automates many of the tasks that they would previously have had to do manually (like entering your product codes, standing at a fax machine etc). As such, it is no more than a business tool, just like a fax machine.
Purchase Orders generated by Marketboomer enabled purchasers are sent directly and instantly (via Marketboomer's online supplier solution, ActiveSupplier) from purchasers to their suppliers.
Suppliers can receive Purchase Orders in whatever format they prefer (Fax, E-mail, Self Collect or via one of a range of electronic formats).

If I don’t have a computer or Internet access can I still participate?
Yes. Marketboomer can support you by loading your catalogue on their systems and sending Purchase Orders to you by Fax. You should contact Marketboomer soon as possible to get your catalogue online.

Who can participate with Purchasers through Marketboomer?
Purchasers nominate the preferred suppliers they wish to trade with through their Marketboomer application ActivePurchaser. The implementation of Marketboomer within the purchasers business will ensure that their businesses become more compliant to deals negotiated with preferred suppliers and that they conduct their purchasing online via Marketboomer.

As a supplier, is my catalogue information and pricing confidential?
Yes. Your pricing and commercial information is completely private, you can’t see any pricing or turnover information from other suppliers and they can’t see yours. Only those businesses that you choose to provide pricing information to can see your catalogue. You can manage different pricing structures for different customers.

Who is Marketboomer?
Marketboomer is the leading provider of Supply Chain Management solutions.  We specialise in the Hospitality industry.
Click here to see a detailed list of Marketboomer customers.
Marketboomer delivers solutions that enable businesses of all sizes to trade with each other over the Internet. Suppliers who join Marketboomer’s Shared Supplier Base also have the choice to trade with purchasers in other Marketboomer enabled marketplaces.

How do I get started?
All the information required to get set up is available at www.marketboomer.co.uk/supplier

In summary, the key steps are:              
  • Complete and fax the following forms to back to Marketboomer (click here for fax numbers):
    a) Your Marketboomer Supplier Agreement
    b) Your Supplier Nomination Form if you have been sent one
  • Visit your customers Supplier Information Web Site and submit your catalogue and pricing
  • Get training on the ActiveSupplier system
  • Start receiving your Purchase Orders online!